supports

Skill Building

At Heritage House of Virginia, Inc., skill development is at the heart of our person-centered services. We help individuals build the practical skills needed to live as independently and confidently as possible, with supports tailored to their strengths, preferences, and personal goals. Training may include personal care, meal preparation, housekeeping, money management, community safety, communication, self-advocacy, social skills, employment readiness, volunteer opportunities, and decision-making. By promoting lifelong learning and personal growth, we empower individuals to increase their independence, expand their opportunities, and achieve meaningful outcomes.

Elderly woman cleansing window indoors using gloves and cleaner.
Person counting dollar bills over documents with a smartphone calculator on the desk.

Money Management

Heritage House of Virginia, Inc. provides administrative support to help individuals, families, guardians, and authorized representatives manage financial and benefit-related needs. Services include assistance with Social Security, Medicaid eligibility and renewals, banking, financial recordkeeping, wage reporting, tax documentation, and insurance coordination. Through person-centered practices, we help individuals access the resources they need while promoting informed decision-making, financial accountability, and independence—all while protecting privacy, dignity, and individual rights.

Health and Wellness

At Heritage House of Virginia, Inc., we believe that good health is the foundation for independence, community participation, and a meaningful life. Our person-centered approach ensures each individual receives the healthcare coordination and wellness support they need to achieve their personal goals.

A hallmark of our services is our dedicated Medical Care Liaison (MCL) Team, which coordinates healthcare for individuals receiving residential services. The MCL Team partners with individuals, families, guardians, healthcare providers, and support staff to ensure seamless communication, continuity of care, and timely access to medical services.

Medical Care Liaisons assist with scheduling and coordinating appointments, accompany individuals to appointments when needed, advocate for effective communication and informed decision-making, and ensure follow-up care, physician recommendations, and medication changes are implemented. The team also coordinates preventive care, specialty services, behavioral health supports, and medication management to promote the best possible health outcomes.

Beyond medical care, Heritage House supports overall wellness through nutritious meals, opportunities for physical activity, community engagement, and healthy lifestyle choices. We also develop individualized Risk Management Plans that balance health and safety with personal choice, dignity, and independence.

Through comprehensive healthcare coordination and compassionate support, Heritage House helps individuals live healthier, more independent lives while fully participating in their communities.In addition to MCL services, Heritage House provides all residents with home-prepared nutritious meals and snacks. Heritage House also assesses each individual on an annual basis to create and maintain a Risk Management Plan to ensure they are receiving all necessary supports.

A stethoscope and pen resting on a medical report in a healthcare setting.
Colorful quinoa salad with fresh vegetables creates a healthy, balanced meal.
A young volunteer helps an elderly man manage his medication at a nursing home.

Dedicated and Qualified Staff

At Heritage House, our dedicated and highly trained staff are the foundation of the quality care we provide. We offer 24-hour support tailored to each individual’s needs, promoting health, safety, independence, and community inclusion. All employees complete comprehensive background screenings and receive extensive training in areas such as CPR/First Aid, medication administration, person-centered practices, human rights, positive behavior support, trauma-informed care, and emergency preparedness. Through ongoing supervision, continuing education, and professional development, we ensure our team is equipped to provide compassionate, person-centered support that empowers individuals to achieve their goals and live fulfilling lives.

Transportation

Heritage House provides safe, reliable transportation to help individuals access healthcare, employment, education, recreational activities, shopping, faith-based services, and other opportunities that support independence and community involvement. Our fleet of agency-owned vehicles is assigned to residential and day program locations to ensure flexible, person-centered transportation based on each individual’s goals and preferences. All drivers complete comprehensive training and maintain high safety standards, while our vehicles are routinely inspected and maintained to ensure dependable, accessible transportation. Through our transportation program, we promote community inclusion, personal choice, and meaningful participation in everyday life.

Young volunteer helping senior man with walker near a parked car, symbolizing care and support.

Testimonials

“It was an agonizing decision for us to place our adult son in someone else’s care. Even though we knew that we ourselves were no longer able to provide the care he needed, we still had so many questions – Will he be happy there? Will he be a valued family member? Will he have freedom of choice within a social structure? Will someone watch over him if he has a cold or a fever? Will someone be there to compliment him for his achievement and to comfort him when he needs encouragement? Will he have the opportunity to rise to and beyond expectation? …many more similar questions tussling for the forefront of attention. With Heritage House the answers came quickly and reassuringly – yes, yes, Yes, YES, YES!!! Heritage House more than met our expectations of an ideal setting for residential and day support services. The staff members are polite, enthusiastic and cooperative. I can summarize this in one word – Heritage House cares! Collectively, they’re not just doing a job or providing a service, they’re "answering their calling.”
- Mom and Dad
“The Heritage House team is always very responsive. If I need to reach my brother or follow up on business matters, they respond immediately. They have also gone out of their way in finding the best medical and dental care for their residents, not an easy task in today’s environment. Equally important they integrate the residents fully with the local by accompanying them on local shopping trips and lunches at favorite restaurants, and by attending Sunday church services. For the first time in his life, my brother is living the healthy, independent life that he deserves. As a result, he has become more physically fit, nutritionally-conscious, responsible for self, respectful of others, and more outgoing and engaging overall, The state of Virginia is woefully behind other states in providing care for its residents with special needs. We’re so very grateful that Heritage House has opened its doors to provide a dedicated, professional, and caring staff, and a healthy environment for my brother. I would recommend Heritage House to anyone considering services for their loved ones.”
- Sister
"Our son is autistic, and has been a client at Heritage House since August 2004.He has been very happy there, and well cared for at all times. The staff is on duty 24- hours per day, and is well qualified to handle any situation that arises. The Heritage House staff has never given us any reason to regret placing him in their care. He is taken to church just about every Sunday, and he enthusiastically reports to us each time we visit. The staff not only cares for him – more important – they love and understand him. And that means a lot to us as well as to him. You would have to go a long way to find better care for your loved one than will be given at Heritage House.”
- Mother and Father

Explore More

Interested in learning more about what we offer? Explore state-specific offerings below:
Virginia
GEORGIA